Assistant Production Manager - Phone Assembly

We are looking for an Assistant Production Manager to join our Phone Line Assembly group, as we scale up and drive digital and financial inclusion across our markets.Job PurposeAs an Assistant Production Manager, you will oversee the entire production process to ensure efficiency, quality, and timely delivery of products.Key Responsibilities• Responsible for Shift resourcing.• Oversee and manage the day-to-day operations of the production floor, including scheduling, staffing, and workflow management.• Monitor production processes and performance metrics to identify areas for improvement and implement corrective actions as needed.• Coordinate with Materials Handling Teams to ensure the availability of raw materials and components for production.• Ensure compliance with safety regulations and company policies to maintain a safe working environment for all employees.• Responsible for ensuring initiatives towards ISO 9001 and ISO 14001 are fully adhered to on the production floor.• Train, mentor, and develop production staff to enhance their skills, knowledge, and performance.• Conduct regular performance evaluations, provide feedback, and address any issues or concerns within the production team.• Collaborate with engineering and quality assurance teams to resolve technical issues, improve product quality, and optimize production processes.• Implement Kaizen principles and continuous improvement initiatives to increase efficiency, reduce waste, and streamline operations.• Prepare regular reports on production performance, including key metrics such as production output, yield, and efficiency.• Monitor production processes and equipment performance to identify areas for improvement and implement corrective actions as needed.This is an on-site role reporting to the Head of Manufacturing.Skills and Competencies• Bachelor’s degree in Engineering, Manufacturing, or related field.• Proven experience in a production management role within the electronics manufacturing industry, with a strong understanding of the Phone Assembly process and technology.• Excellent leadership and managerial skills, with the ability to inspire and motivate teams to achieve production goals.• Solid knowledge of production planning, scheduling, and inventory management principles and practices.• Strong problem-solving and decision-making abilities with a focus on root cause analysis and continuous improvement.• Computer proficiency in aided manufacturing (CAM) software, ERP systems, and other production management tools.• Excellent communication and interpersonal skills with the ability to interact effectively with employees at all levels of the organization.• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.• Knowledge of quality management systems, lean manufacturing principles, and safety regulations.• Good knowledge of KAIZEN principles.Why M-KOPA?At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com.Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.Important NoticeM-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships. M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.

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