ASE Certified Major Assembly and Warranty Claims Processor

Remote Full-time
Our client, an industry leader in automotive services, is seeking a dedicated ASE Certified Major Assembly & Warranty Claims Processor to join their team. As a Major Assembly & Warranty Claims Processor, you will be part of the warranty support department, supporting the technical hotline team. The ideal candidate will demonstrate strong organizational skills, excellent communication abilities, and a proactive approach to problem-solving, which will align successfully in the organization.

Job Title: ASE Certified Major Assembly & Warranty Claims Processor

Location: Remote

Pay Range: $28/hr.

Shift: 8 am - 5 pm

What's the Job?
• Review online dealer requests for warranty replacement of major assemblies such as engines, transmissions, differentials, and transfer cases to ensure all required data is present.
• Provide approval under warranty and communicate with dealer technicians for additional information if needed.
• Process warranty claim requests associated with approvals, ensuring accuracy and completeness.
• Evaluate parts on warranty claims, removing unrelated parts and verifying all necessary components are present.
• Assist in evaluating major assembly defects through technical assessment and provide component approval.

What's Needed?
• Advanced automotive technical knowledge and understanding of repair orders and warranty claims processing.
• ASE Master Technician Certification.
• Strong knowledge of dealer service operations and differentiating warrantable from non-warrantable repairs.
• Highly organized with the ability to multitask efficiently.
• Excellent communication skills via phone and email for interaction with vendors, dealers, and internal teams.

What's in it for me?
• Opportunity to work remotely within a dynamic and supportive team environment.
• Engagement in a role that offers professional growth and development.
• Competitive compensation aligned with industry standards.
• Involvement in a reputable organization committed to excellence and innovation.
• Supportive work culture that values diversity and inclusion.

Upon completion of waiting period associates are eligible for:
• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

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