Area Veterinary Manager- Companion Animal

Job PurposeThe purpose of this field-based position is to provide scientific and technical support to our customers on the health, diagnostics and disease control of their animals. The person in role is required to work closely with Account Managers (AMs) using their veterinary expertise to support the delivery of sales growth and market share gains.Having this role in our structure ensures our scientific resources and technical activities create and deliver unparalleled value to our customers. It’s a major differentiator, creating competitive advantage and contributing to the growth of our business.Core ResponsibilitiesPlanningAlign activities to the AMs account plans, to relevant marketing programmes and to management directionPlan and implement the Key Opinion Leaders (KOL) management activities including KOLs identification, profiling in CRM System and annual plans for active KOLs in line with the Europe, Africa and Middle East regions, KOL Management guidelines and specific brand team directionManage time effectively to allow for Business Unit support; ~20% of time and Customer support; ~80% of timeRelationshipsWork with the AM to deliver bespoke customer solutions utilising all available resources and value add servicesDevelop mutually beneficial long-term partnerships with our customers based on veterinary expertise, respect & reputationOffer support, training and coaching to AMs and colleagues in the country team that shares your expertise and adds value to our customersCustomer activitiesGrow the customer’s product usage using technical and business knowledge. Deliver programmes that improve animal health and productivityUse practice data to identify opportunities and tailor our programmes to customer needsProvide the agreed standard of technical support to our customers, respond to customer queries and complaints quickly and effectivelyUndertake diagnostic support as requiredSupport specific customers in association with AMs to provide a constant flow of information to the customer. Propose phase 3b/4 studies where necessaryParticipate in brand cross functional teamsSupport the National Veterinary Manager/s when requiredSupport European cluster when requiredVeterinary knowledge and expertiseUse veterinary expertise to better inform customers of a product’s technical workings, diagnostic applications, uses and effectsShare knowledge with AMs and throughout wider businessIdentify opportunities to use expertise to affect a commercial gainMaintain high level of expertise with the evolving portfolio of products, services, pricing and competitionComplianceMaintain high standards of business conduct and compliance, adhering particularly to Pharmacovigilance Policy, Global vet Policy, Zoetis values, travel & expenses policy and local codes of practiceDeliver technical training and coaching to AMs that is consistent and compliant with Zoetis practice. Ensure adequate understanding and knowledge transfer on products and diseasesAct in co-operation with AMs to keep accurate records of customer activityKey SkillsCapability in, or potential to develop;Strong communication skills; written and verbalKnowledge base. Ability to retain and recall technical information to a detailed level on products and diseasesTranslation of technical information into clear conceptsCustomer focus with a strong service orientationRelationship and stakeholder management; can build successful and effective relationshipsCommercially mentality and focus on business opportunitiesBehavioursOur Colleagues make the differenceKeep current. Ensure your knowledge is accurate, detailed and extensiveInstil confidence in your customers and colleagues through a track record of getting it rightAlways do the right thingEarn the customers respect by consistently acting with honesty and integrityBe clear and direct with technical details. Don’t allow room for interpretation and don’t over promise or under deliverRecognise your respected position in the communities we serve, and represent our brand with honourCustomer obsessedMake the service you give to your customers individual and memorable, every time.Know your vets. Know more than just their namesEstablish effective and lasting relationships with customers that build loyalty to our brandRun it like you own itAct decisively. Make controlled, rapid decisions and implement themBase your decisions on analysis, experience and judgementApply commercial thinking to customer interactions and reach outcomes using a sound business mindWe are one ZoetisGive your time and expertise to your colleagues who need it. Be generous with help, support and praiseSpeak to customers with a united voice. Know what the AM knows, and vice versaTraining & QualificationsDegree Qualification in Veterinary Medicine (DVM)Certificate of specialisation in a relevant disease management or animal health area is beneficialExperienceExperience as Veterinary Practitioner Travel RequirementHigh frequency of travel within Ireland. Drivers Licence requiredOccasional foreign travelLocationThe person should be located in the North or Northwest of the Republic of Ireland, but their territory includes Northern Ireland.Full timeLegal statement as belowThis job advert indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required. Additional position specific requirements/responsibilities are contained in approved training curricula. Visa status re must be eligible to work and live in Ireland as belowColleague must be legally eligible to live and work in Ireland.Summary of our Benefits In addition, to being part the world leading animal health company focused on the needs of those who raise and care for animals we offer a range of benefits such as competitive salary, bonus, 25.5 days holiday per annum plus public holidays, a defined contributory pension plan, private medical insurance for you and your family and empowered flexible working, to name a few. Please note that the benefits outlined are subject to change based on organization decision.

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