Area Leader

Valet Living is hiring an Area Leader to oversee nightly waste, recycling, and compost collection services. This role involves managing a team of Service Valets across multiple multifamily communities, ensuring service quality, safety, and operational efficiency. Responsibilities Onboard and train your team of Service Valets to deliver high-quality waste, recycling, and compost collection services Provide on-the-job coaching and support, by conducting regular team meetings and safety checks to reinforce best practices and service standards Manage schedules, approve timecards, and ensure your team stays on track and within budget Foster a culture of accountability, open communication, and continuous improvement Step in when needed to ensure uninterrupted service—service reliability starts with you Visit properties to review service quality, complete audits, and resolve any issues that come up Use technology tools like the iValet dashboard to track performance and ensure timely service completion Respond to resident or property concerns quickly and professionally Ensure Service Valets have the tools, equipment, and access needed to complete their routes Assist with hiring and training new Service Valets Pick up and distribute supplies, PPE, and containers as needed Work with your Operations Manager to monitor staffing levels and manage costs Help with special projects or service recovery efforts as assigned Oversee company vehicle maintenance and ensure fleet safety standards are met Skills At least one-year prior experience overseeing a team or crew in a hands-on environment Able to manage schedules, track service, and follow up on issues Comfortable using Microsoft Office Suite and learning new platforms Strong analytical skills with the ability to interpret reports and make decisions Clear verbal and written communication skills Quick to adapt, address issues, and find solutions High school diploma or GED required Valid Driver's License: Required, with the ability to operate a company vehicle Ability to lift and carry up to 50 lbs Comfortable walking long distances (including stairs) and working outdoors in varying weather conditions Tolerant of disagreeable odors (it's part of the job!) Benefits Health Benefits: Medical, dental, and vision coverage for you & your family, plus HSA with employer contributions and Flexible Spending Accounts 401k with company match, life and disability insurance, AD&D, and business travel coverage Up to 15 PTO days annually + 10 paid holidays, 1 floating holiday, and 1 volunteer day Tuition reimbursement up to $5,250 per year and access to our online education center Referral bonuses, pet insurance, associate assistance programs, discount programs, rewards, recognition, and free access to Torch Fitness virtual programs Company Overview Valet Living is a pioneer of the doorstep collection amenity and innovator in turn services, maintenance support and pet solutions. It was founded in 1995, and is headquartered in Tampa, Florida, USA, with a workforce of 1001-5000 employees. Its website is