A/R Collections

Summary We’re hiring a part-time Accounts Receivable collection specialist to follow up on past-due customer invoices for a growing HVAC company. The role is focused on collecting payment or getting clear payment status, using a professional and courteous approach. These are not aggressive collections calls. Schedule • About 12 hours per week • 3 days per week, 4 hours per day • Work must be performed within the window of 9am–5pm EST • Specific 4-hour blocks within that window can be scheduled in advance What You’ll Do • Call customers with invoices over 60 days past due • Ask directly but politely about payment status and timing • Confirm invoices were received and resolve basic questions • Record call outcomes, promises to pay, or follow-up needs • Update invoice and customer notes in Jobber (training provided) • Review A/R aging in QuickBooks Online What We’re Looking For • Clear, professional English • Pleasant, confident phone presence • Comfortable asking for payment without sounding aggressive • Able to think quickly and handle basic objections • Organized, dependable, and detail-oriented • Reliable internet connection and quiet place to make calls Tools • RingCentral for outbound calls • Jobber for invoice and customer details (experience a plus) • QuickBooks Online for A/R aging report Nice to Have • Prior A/R, billing, or collections follow-up experience • Familiarity with Jobber or QuickBooks Online • This role requires someone who can be polite but direct, with the goal of getting paid or getting a clear answer on when payment will be made. Pay: $25.00 - $30.00 per hour Expected hours: 12.0 per week Work Location: Remote Apply tot his job