Apply Now: Sales Director, Cloud Contact Center
Quick Overview:Start Date: Immediate openings availableLocation: RemotePosition: Sales Director, Cloud Contact CenterCompensation: a competitive salaryCompany: Workwarp  Job Title:
Sales Director, Cloud Contact Center
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Job Description
Responsibilities will include building and managing a healthy sales pipeline focused on driving revenue, adoption, and market penetration for Concentrix XP Contact Center within the US market. The ideal candidate will possess a proven track record and background that enables them to lead a sales effort that will include teaming with Sales Representatives, Solutions Architects, Sales Engineers and Partners and engagements at the CxO level with large enterprises. The successful candidate will also possess a business background that enables them to drive an engagement and interact at the CxO/VP level, as well as a technical understanding that enables them to easily interact with developers and technical architects. He/she should also have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to build and convey compelling value propositions, and work cross-organizationally to build consensus.
Responsibilities will include building and managing a healthy sales pipeline focused on driving revenue, adoption, and market penetration for Concentrix XP Contact Center within the US market. The ideal candidate will possess a proven track record and background that enables them to lead a sales effort that will include teaming with Sales Representatives, Solutions Architects, Sales Engineers and Partners and engagements at the CxO level with large enterprises. The successful candidate will also possess a business background that enables them to drive an engagement and interact at the CxO/VP level, as well as a technical understanding that enables them to easily interact with developers and technical architects. He/she should also have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to build and convey compelling value propositions, and work cross-organizationally to build consensus.
Your Impact:
Your success here at Concentrix will directly impact the growth of our overall organization. You will be masterful in client engagement and impact how your customers do business in an ever-changing environment. You will collaborate with the broader sales team to grow pipeline and close new business that delivers outstanding value, ROI and client experiences to our customers.
PLEASE NOTE: This is a high-level individual contributor role. This position has no direct reports.
 Drive revenue and market share for Concentrix
 Meet or exceed quarterly and annual revenue targets
 Develop and execute against a sales plan
 Maintain a robust sales pipeline
 Work with sales executives in other Concentrix business units extend reach & drive adoption of CCaaS solutions
 Manage contract negotiations along with internal stakeholders
 Develop long-term strategic relationships with key accounts
 Drive growth of Amazon Connect partnership
 Ensure customer satisfaction
 Expect moderate travel
Your Qualifications:
A minimum of 7 years of technology related sales or business development experience with direct field experience selling complex transformational technology solutions to Fortune 5000 companies. In addition, a bachelor's degree in engineering, computer science or MIS is a plus.
 Prior experience working within the Software/Infrastructure/Platform/Contact Center (SaaS, IaaS, PaaS, CCaaS) space
 Experience with Amazon Connect preferred but not required
 Proven successful experience in closing complex software solutions
 Excellent presentation and executive engagement skills
 Excellent negotiation skills
 A self-starter that can thrive in a fast paced, team environment
 Strong leadership capabilities
 Has a strong drive for results
 Strong engagement and communication skills
 Consultative selling experience
 Can collaborate and influence in a Âwin as a team environment
 Resourceful
 Is a trusted advisor to customers and colleagues
Career Framework Role
Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills. Analyzes possible solutions using standard procedures and principles. Builds knowledge of the organization, processes and customers. Solves a range of straightforward problems. Receives a moderate level of guidance and direction
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
#NACNX
#LI-Remote
#Amazon #AmazonConnect
Location:
USA, AZ, Work-at-Home
Language Requirements:
Time Type:
Full time
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites:
 English
 Spanish
To request a reasonable accommodation please click here.
If you wish to review the Affirmative Action Plan, please click here Apply Job! Submit Your ApplicationSeize this opportunity to make a significant impact. Apply now and take the first step towards a rewarding new role.
Apply Now
Sales Director, Cloud Contact Center
...
Job Description
Responsibilities will include building and managing a healthy sales pipeline focused on driving revenue, adoption, and market penetration for Concentrix XP Contact Center within the US market. The ideal candidate will possess a proven track record and background that enables them to lead a sales effort that will include teaming with Sales Representatives, Solutions Architects, Sales Engineers and Partners and engagements at the CxO level with large enterprises. The successful candidate will also possess a business background that enables them to drive an engagement and interact at the CxO/VP level, as well as a technical understanding that enables them to easily interact with developers and technical architects. He/she should also have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to build and convey compelling value propositions, and work cross-organizationally to build consensus.
Responsibilities will include building and managing a healthy sales pipeline focused on driving revenue, adoption, and market penetration for Concentrix XP Contact Center within the US market. The ideal candidate will possess a proven track record and background that enables them to lead a sales effort that will include teaming with Sales Representatives, Solutions Architects, Sales Engineers and Partners and engagements at the CxO level with large enterprises. The successful candidate will also possess a business background that enables them to drive an engagement and interact at the CxO/VP level, as well as a technical understanding that enables them to easily interact with developers and technical architects. He/she should also have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to build and convey compelling value propositions, and work cross-organizationally to build consensus.
Your Impact:
Your success here at Concentrix will directly impact the growth of our overall organization. You will be masterful in client engagement and impact how your customers do business in an ever-changing environment. You will collaborate with the broader sales team to grow pipeline and close new business that delivers outstanding value, ROI and client experiences to our customers.
PLEASE NOTE: This is a high-level individual contributor role. This position has no direct reports.
 Drive revenue and market share for Concentrix
 Meet or exceed quarterly and annual revenue targets
 Develop and execute against a sales plan
 Maintain a robust sales pipeline
 Work with sales executives in other Concentrix business units extend reach & drive adoption of CCaaS solutions
 Manage contract negotiations along with internal stakeholders
 Develop long-term strategic relationships with key accounts
 Drive growth of Amazon Connect partnership
 Ensure customer satisfaction
 Expect moderate travel
Your Qualifications:
A minimum of 7 years of technology related sales or business development experience with direct field experience selling complex transformational technology solutions to Fortune 5000 companies. In addition, a bachelor's degree in engineering, computer science or MIS is a plus.
 Prior experience working within the Software/Infrastructure/Platform/Contact Center (SaaS, IaaS, PaaS, CCaaS) space
 Experience with Amazon Connect preferred but not required
 Proven successful experience in closing complex software solutions
 Excellent presentation and executive engagement skills
 Excellent negotiation skills
 A self-starter that can thrive in a fast paced, team environment
 Strong leadership capabilities
 Has a strong drive for results
 Strong engagement and communication skills
 Consultative selling experience
 Can collaborate and influence in a Âwin as a team environment
 Resourceful
 Is a trusted advisor to customers and colleagues
Career Framework Role
Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills. Analyzes possible solutions using standard procedures and principles. Builds knowledge of the organization, processes and customers. Solves a range of straightforward problems. Receives a moderate level of guidance and direction
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
#NACNX
#LI-Remote
#Amazon #AmazonConnect
Location:
USA, AZ, Work-at-Home
Language Requirements:
Time Type:
Full time
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites:
 English
 Spanish
To request a reasonable accommodation please click here.
If you wish to review the Affirmative Action Plan, please click here Apply Job! Submit Your ApplicationSeize this opportunity to make a significant impact. Apply now and take the first step towards a rewarding new role.
Apply Now