Apply Now: Inbound Customer Service Representative (remote)
We're searching for a qualified Inbound Customer Service Representative! Based in Remote, this position puts you in a prime location for professional and personal growth. This position requires a strong and diverse skillset in relevant areas to drive success. We are prepared to offer a competitive salary to attract a top-tier candidate for this role. Â Â Employer Industry: Healthcare Services
Why Consider This Job Opportunity...
 Hourly pay ranging from $16.00 to $17.00, based on experience and qualifications
 Eligibility for CognizantÂs discretionary annual incentive program based on performance
 Comprehensive benefits including Medical/Dental/Vision/Life Insurance, Paid Time Off, and a 401(k) plan
 Opportunity for career advancement and growth within the organization
 Supportive and collaborative work environment with training provided
 Remote work flexibility available for qualified applicants
What To Expect (Job Responsibilities)
 Address the needs of inbound callers to achieve first call resolution, following established call flows and guidelines
 Collaborate with internal partners to resolve issues related to claims, provider searches, and benefits
 Maintain professionalism while documenting all interactions in accordance with Quality Assurance Guidelines
 Adhere to scheduled work hours and maintain production and adherence standards
 Assist callers with various inquiries while managing potential frustrations and complaints
What Is Required (Qualifications)
 High School Diploma or GED required
 Minimum of 1 year of customer service experience in a call center
 Proficiency in Microsoft Office Suite, particularly Word and Excel
 Experience using dual monitors and multiple applications simultaneously
 Excellent written and verbal communication skills
How To Stand Out (Preferred Qualifications)
 Strong time management and organizational skills
 Proven ability to work under pressure and meet deadlines
 Accurate keyboard skills with a demonstrated ability to enter data efficiently
#HealthcareServices #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job! We Encourage You to Apply!Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
Apply Now
Why Consider This Job Opportunity...
 Hourly pay ranging from $16.00 to $17.00, based on experience and qualifications
 Eligibility for CognizantÂs discretionary annual incentive program based on performance
 Comprehensive benefits including Medical/Dental/Vision/Life Insurance, Paid Time Off, and a 401(k) plan
 Opportunity for career advancement and growth within the organization
 Supportive and collaborative work environment with training provided
 Remote work flexibility available for qualified applicants
What To Expect (Job Responsibilities)
 Address the needs of inbound callers to achieve first call resolution, following established call flows and guidelines
 Collaborate with internal partners to resolve issues related to claims, provider searches, and benefits
 Maintain professionalism while documenting all interactions in accordance with Quality Assurance Guidelines
 Adhere to scheduled work hours and maintain production and adherence standards
 Assist callers with various inquiries while managing potential frustrations and complaints
What Is Required (Qualifications)
 High School Diploma or GED required
 Minimum of 1 year of customer service experience in a call center
 Proficiency in Microsoft Office Suite, particularly Word and Excel
 Experience using dual monitors and multiple applications simultaneously
 Excellent written and verbal communication skills
How To Stand Out (Preferred Qualifications)
 Strong time management and organizational skills
 Proven ability to work under pressure and meet deadlines
 Accurate keyboard skills with a demonstrated ability to enter data efficiently
#HealthcareServices #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job! We Encourage You to Apply!Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
Apply Now