Apply Now: Healthcare Customer Service ( HRA- Population)
Fit right into our supportive and forward-thinking team as a Healthcare Customer Service! We believe in flexibility; this hybrid role lets you balance your time between our Remote office and home. This position requires a strong and diverse skillset in relevant areas to drive success. The compensation for this role is benchmarked at a competitive salary. Â Â Job Title: Healthcare Customer Service ( HRA- Population)
Job Duration: 4 Months Contract ( Possible Extension )
Schedule: Monday - Friday, 8:00 AM - 5:00 PM (CST/EST)
Location: Remote
Pay Rate:- $ 17 / hr On W2
Duration: 4-6 month
Job Responsibilities
The Medicare Population Health HRA Care Navigator will:
⢠Conduct telephonic outreach to Cigna Healthcare Medicare customers to complete health screenings.
⢠Educate customers on plan benefits and address gaps in care.
⢠Coordinate with internal teams to ensure timely hand-off to appropriate care teams.
⢠Document all interactions for regulatory review.
⢠Assist with scheduling medical appointments and connecting customers to case management and community resources.
⢠Escalate customer concerns or issues appropriately.
Required Skills & Qualifications
⢠Strong written and verbal communication skills with an empathetic attitude.
⢠Proficiency in navigating computer applications, including Microsoft Outlook, Excel, Word, and dual-monitor setups.
⢠Ability to handle multiple tasks, set priorities, and develop action plans with attention to detail.
⢠Knowledge of healthcare and regulatory requirements with an emphasis on Medicare.
⢠Experience in managed care, health services, or population management is preferred.
Education:
⢠High school diploma required; college degree preferred.
Experience:
⢠1+ years in managed care or a related healthcare field.
⢠1+ years involving telephone contact and process management preferred. Apply Job! Submit Your ApplicationSeize this opportunity to make a significant impact. Apply now and take the first step towards a rewarding new role.
Apply Now
Job Duration: 4 Months Contract ( Possible Extension )
Schedule: Monday - Friday, 8:00 AM - 5:00 PM (CST/EST)
Location: Remote
Pay Rate:- $ 17 / hr On W2
Duration: 4-6 month
Job Responsibilities
The Medicare Population Health HRA Care Navigator will:
⢠Conduct telephonic outreach to Cigna Healthcare Medicare customers to complete health screenings.
⢠Educate customers on plan benefits and address gaps in care.
⢠Coordinate with internal teams to ensure timely hand-off to appropriate care teams.
⢠Document all interactions for regulatory review.
⢠Assist with scheduling medical appointments and connecting customers to case management and community resources.
⢠Escalate customer concerns or issues appropriately.
Required Skills & Qualifications
⢠Strong written and verbal communication skills with an empathetic attitude.
⢠Proficiency in navigating computer applications, including Microsoft Outlook, Excel, Word, and dual-monitor setups.
⢠Ability to handle multiple tasks, set priorities, and develop action plans with attention to detail.
⢠Knowledge of healthcare and regulatory requirements with an emphasis on Medicare.
⢠Experience in managed care, health services, or population management is preferred.
Education:
⢠High school diploma required; college degree preferred.
Experience:
⢠1+ years in managed care or a related healthcare field.
⢠1+ years involving telephone contact and process management preferred. Apply Job! Submit Your ApplicationSeize this opportunity to make a significant impact. Apply now and take the first step towards a rewarding new role.
Apply Now