Apply Now: Guest Service Representative
Job Highlights:Location: RemoteCompany: WorkwarpStart Date: Immediate openings availableCompensation: a competitive salaryPosition: Guest Service Representative   Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations.
 Secure payment; verify and adjust billing.
 Activate and file room keys.
 Process all guest requests and relay messages.
 Print contingency lists to have a record of all guests in case of emergency.
 Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest.
 Ensure that any outstanding requests or problems from the previous day receive priority and are resolved.
 Run and review daily reports/logs.
 Complete designated cashier and closing reports in the computer system.
 Accept and record wake-up call requests and deliver to appropriate department.
 Count bank at beginning and end of shift; secure bank.
 Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change.
 Notify Loss Prevention/Security of any guest reports of theft.
 Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager
 Ensure uniform and personal appearances are clean and professional
 Maintain confidentiality of proprietary information protect company assets.
 Welcome and acknowledge all guests according to company standards.
 Anticipate and address guests' service needs
 Assist individuals with disabilities
 Thank guests with genuine appreciation.
 Speak with others using clear and professional language
 Answer telephones using appropriate etiquette.
 Develop and maintain positive working relationships with others
 Support team to reach common goals.
 Comply with quality assurance expectations and standards.
 Stand, sit, or walk for an extended period of time.
 Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
 Perform other reasonable job duties as requested by Supervisors.
 Drug test and background check may be required Apply Job! Are You the One We're Looking For?If you believe you have what it takes, submit your application without delay. We are keen to hear from talented candidates like you.
Apply Now
 Secure payment; verify and adjust billing.
 Activate and file room keys.
 Process all guest requests and relay messages.
 Print contingency lists to have a record of all guests in case of emergency.
 Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest.
 Ensure that any outstanding requests or problems from the previous day receive priority and are resolved.
 Run and review daily reports/logs.
 Complete designated cashier and closing reports in the computer system.
 Accept and record wake-up call requests and deliver to appropriate department.
 Count bank at beginning and end of shift; secure bank.
 Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change.
 Notify Loss Prevention/Security of any guest reports of theft.
 Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager
 Ensure uniform and personal appearances are clean and professional
 Maintain confidentiality of proprietary information protect company assets.
 Welcome and acknowledge all guests according to company standards.
 Anticipate and address guests' service needs
 Assist individuals with disabilities
 Thank guests with genuine appreciation.
 Speak with others using clear and professional language
 Answer telephones using appropriate etiquette.
 Develop and maintain positive working relationships with others
 Support team to reach common goals.
 Comply with quality assurance expectations and standards.
 Stand, sit, or walk for an extended period of time.
 Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
 Perform other reasonable job duties as requested by Supervisors.
 Drug test and background check may be required Apply Job! Are You the One We're Looking For?If you believe you have what it takes, submit your application without delay. We are keen to hear from talented candidates like you.
Apply Now