Apply Now: Customer Support Assistant (Remote)
An exciting opportunity awaits for a talented Customer Support Assistant! We have an opening at our office in Remote. This position requires a strong and diverse skillset in relevant areas to drive success. The compensation for this role is a competitive salary, reflecting our commitment to attracting the best. Â Â We are seeking two Customer Support Assistant's to join our team! You will be responsible for helping customers by providing product and service information.
Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long term customer loyalty.
In this position you will work as a member of a team of professionals responsible for providing benefits and financial products to help clients protect their homes, cars, lives and retirement incomes. Our team members perform a fundamental role in servicing clients, supporting agents and building strong relationships with the community.
Responsibilities:
 Provide information about the products and services
 Troubleshoot and resolve event issues and concerns
 Provide customer support and handling customer inquiries
 Document and update customer records based on interactions
 Generating quotes, processing payments & reporting claims
 Provide customer support and handling customer inquiries
 Develop and maintain a knowledge base of the evolving product and services offerings
 Conducting policy reviews and providing details on updates
 Providing excellent client service
 Relationship building with new and existing clients
Requirements:
 Excellent Communication/interpersonal skills
 Confident, self-starter who works well independently
 Previous experience in customer service, sales, or other related fields
 Ability to build rapport with clients
 Good organizational skills
 Must have ability to multitask Apply Job! Take the Next StepAre you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story.
Apply Now
Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long term customer loyalty.
In this position you will work as a member of a team of professionals responsible for providing benefits and financial products to help clients protect their homes, cars, lives and retirement incomes. Our team members perform a fundamental role in servicing clients, supporting agents and building strong relationships with the community.
Responsibilities:
 Provide information about the products and services
 Troubleshoot and resolve event issues and concerns
 Provide customer support and handling customer inquiries
 Document and update customer records based on interactions
 Generating quotes, processing payments & reporting claims
 Provide customer support and handling customer inquiries
 Develop and maintain a knowledge base of the evolving product and services offerings
 Conducting policy reviews and providing details on updates
 Providing excellent client service
 Relationship building with new and existing clients
Requirements:
 Excellent Communication/interpersonal skills
 Confident, self-starter who works well independently
 Previous experience in customer service, sales, or other related fields
 Ability to build rapport with clients
 Good organizational skills
 Must have ability to multitask Apply Job! Take the Next StepAre you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story.
Apply Now