Apply Now: Customer Service Representative - Chat
This role is a stepping stone to great career achievements. We need a Customer Service Representative - Chat! Join our team in the heart of Remote and enjoy a dynamic work environment. This position requires a strong and diverse skillset in relevant areas to drive success. The compensation for this role is a competitive salary, reflecting our commitment to attracting the best. Â Â Title: Customer Service Representative - Chat Only (Remote)
Pay Rate: $14 per hour...
Schedules: Part time, up to 30 hours per week Monday - Friday
Schedule 1 is 8 AM - 2:30 PM CT, Monday through Friday
Schedule 2 is 12:30 PM - 7 PM CT, Monday through Friday
Location: Remote, but preference is for candidates within 20 miles of Temple, Texas
About ConsumerDirect:
ConsumerDirect® is paving the future with our people-first-financial platform. Our products, Smartcredit.com®, Scoremaster.com®, and HOGO provide impactful solutions in the consumer credit and data privacy space. We're the first and only company to combine credit, online privacy, money management, and identity protection all in one place, empowering everyday people to take ownership of their financial world! #Fintech
Position Overview:
We are looking for a remote Customer Service Representative to help support our Customer Service team. If you're looking for a dynamically positive work environment that encourages the exchange of creative ideas to achieve a meaningful, common goal, look no further than ConsumerDirect, Inc.
Essential Job Functions:
 Handle and respond to a high volume of inbound customer inquiries via chat and email with professionalism and accuracy.
 Collaborate with team members and supervisors to continuously improve customer service processes and efficiency.
 Maintain a thorough understanding of the company's products and services to provide knowledgeable assistance to customers.
 Create, add, edit, and troubleshoot within client systems, ensuring accurate and timely responses to customer inquiries.
 Maintain and promote a positive attitude, ensuring a high level of customer satisfaction while meeting individual and team productivity goals.
 Upsell relevant products and services based on customers' needs and preferences during interactions.
Qualifications:
 1+ years relevant work experience
 Amazing customer service and insights
 Ability to communicate effectively in writing in English
 18+ to apply
"Consumer Direct embraces diversity, culture, and equal opportunity in a serious way. We are committed to promoting a workplace that represents a wide variety of, backgrounds, perspectives, skills and experiences. That includes you too, nerds Apply Job! Simple Application ProcessReady to join us? The first step is easy. Click apply now and we'll be in touch soon!
Apply Now
Pay Rate: $14 per hour...
Schedules: Part time, up to 30 hours per week Monday - Friday
Schedule 1 is 8 AM - 2:30 PM CT, Monday through Friday
Schedule 2 is 12:30 PM - 7 PM CT, Monday through Friday
Location: Remote, but preference is for candidates within 20 miles of Temple, Texas
About ConsumerDirect:
ConsumerDirect® is paving the future with our people-first-financial platform. Our products, Smartcredit.com®, Scoremaster.com®, and HOGO provide impactful solutions in the consumer credit and data privacy space. We're the first and only company to combine credit, online privacy, money management, and identity protection all in one place, empowering everyday people to take ownership of their financial world! #Fintech
Position Overview:
We are looking for a remote Customer Service Representative to help support our Customer Service team. If you're looking for a dynamically positive work environment that encourages the exchange of creative ideas to achieve a meaningful, common goal, look no further than ConsumerDirect, Inc.
Essential Job Functions:
 Handle and respond to a high volume of inbound customer inquiries via chat and email with professionalism and accuracy.
 Collaborate with team members and supervisors to continuously improve customer service processes and efficiency.
 Maintain a thorough understanding of the company's products and services to provide knowledgeable assistance to customers.
 Create, add, edit, and troubleshoot within client systems, ensuring accurate and timely responses to customer inquiries.
 Maintain and promote a positive attitude, ensuring a high level of customer satisfaction while meeting individual and team productivity goals.
 Upsell relevant products and services based on customers' needs and preferences during interactions.
Qualifications:
 1+ years relevant work experience
 Amazing customer service and insights
 Ability to communicate effectively in writing in English
 18+ to apply
"Consumer Direct embraces diversity, culture, and equal opportunity in a serious way. We are committed to promoting a workplace that represents a wide variety of, backgrounds, perspectives, skills and experiences. That includes you too, nerds Apply Job! Simple Application ProcessReady to join us? The first step is easy. Click apply now and we'll be in touch soon!
Apply Now