Apply Now: Customer Service Project Manager
Role Snapshot:Start Date: Immediate openings availablePosition: Customer Service Project ManagerLocation: RemoteCompany: WorkwarpCompensation: a competitive salary  Advanced Personnel Resources is recruiting professionals for a new Customer Service Project Manager position with our High Point, NC client. Our client is a worldwide leading furniture manufacturer and offers a competitive starting salary and excellent benefits. We seek highly motivated individuals with 3+ years of customer service and project management experience. Experience within the... furniture industry is highly preferred.
Hours: Monday-Friday 8am-5pm
Pay: $20-$24 per hour
Responsibilities
 Identify and assess customers needs to achieve satisfaction
 Build sustainable relationships and trust with customer accounts through open and interactive communication
 Provide accurate, valid and complete information by using the right methods/tools
 Meet personal/customer service team sales targets and call handling quotas
 Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
 Keep records of customer interactions, process customer accounts and file documents
 Follow communication procedures, guidelines and policies
 Take the extra mile to engage customers
Skills
 Proven customer support experience or experience as a client service representative
 Track record of over-achieving quota
 Strong phone contact handling skills and active listening
 Familiarity with PM systems and practices
 Customer orientation and ability to adapt/respond to different types of characters
 Excellent communication and presentation skills
 Ability to multi-task, prioritize, and manage time effectively
 High school degree
 Hospitality Industry Experience
 QuickBooks experience preferred Apply Job! Ready for an Easy Start?This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now!
Apply Now
Hours: Monday-Friday 8am-5pm
Pay: $20-$24 per hour
Responsibilities
 Identify and assess customers needs to achieve satisfaction
 Build sustainable relationships and trust with customer accounts through open and interactive communication
 Provide accurate, valid and complete information by using the right methods/tools
 Meet personal/customer service team sales targets and call handling quotas
 Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
 Keep records of customer interactions, process customer accounts and file documents
 Follow communication procedures, guidelines and policies
 Take the extra mile to engage customers
Skills
 Proven customer support experience or experience as a client service representative
 Track record of over-achieving quota
 Strong phone contact handling skills and active listening
 Familiarity with PM systems and practices
 Customer orientation and ability to adapt/respond to different types of characters
 Excellent communication and presentation skills
 Ability to multi-task, prioritize, and manage time effectively
 High school degree
 Hospitality Industry Experience
 QuickBooks experience preferred Apply Job! Ready for an Easy Start?This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now!
Apply Now