Apply Now: Content Moderator - Danish - Hybrid Qormi or remote
Role Snapshot:Company: WorkwarpCompensation: a competitive salaryPosition: Content Moderator - Danish - Hybrid Qormi Or Remote From AnywhereStart Date: Immediate openings availableLocation: Remote  Position : Content Moderator
Location : Hybrid Qormi Malta (office) or remote from anywhere in Malta
Employment type : Fulltime
DUTIES AND RESPONSIBILITIES :
 Review usergenerated content (e.g. sales ads)
 Support users and answer their questions via email
 Respond to customer inquiries on all topics related to the online marketplace
 Participate in regular training sessions to learn and maintain expert knowledge of publication rules market trends and moderation best practices
 Provide feedback to managers on trends common enduser mistakes and questions
 Give an input on improvements of publication rules to improve user experiences
 Follow communication procedures and policies
 Evaluate and make decisions in accordance with defined policies and guidelines.
REQUIREMENTS :
 Native / fluent in Danish both verbal and written. Fluent in English (minimum B2 level)
 Previous experience in content moderation customer care and / or online business will be considered as an advantage
 Computer literate with working knowledge of Microsoft Office applications
 Flexible and able to make quick decisions in a dynamic environment
 Conscientious and reliable
 Strong attention to detail
 Customer focused with willingness to assist
 Team player.
BENEFITS :
 Competitive salary and benefit package
 Extra days of vacation on top of common allowance
 Free fruit tea and coffee if you prefer working in the office
 Ability to work from home when working late shifts and weekends
 Free day transport to the office from certain areas within Malta
 Team performance bonus and working from home allowance
 Corporate discounts for gym memberships shops and taxis
 Private Health Insurance eye care tests health and wellbeing professional support
 Comprehensive training and constant feedback
 Relocation support for international applicants. Apply Job! Simple Application ProcessReady to join us? The first step is easy. Click apply now and we'll be in touch soon!
Apply Now
Location : Hybrid Qormi Malta (office) or remote from anywhere in Malta
Employment type : Fulltime
DUTIES AND RESPONSIBILITIES :
 Review usergenerated content (e.g. sales ads)
 Support users and answer their questions via email
 Respond to customer inquiries on all topics related to the online marketplace
 Participate in regular training sessions to learn and maintain expert knowledge of publication rules market trends and moderation best practices
 Provide feedback to managers on trends common enduser mistakes and questions
 Give an input on improvements of publication rules to improve user experiences
 Follow communication procedures and policies
 Evaluate and make decisions in accordance with defined policies and guidelines.
REQUIREMENTS :
 Native / fluent in Danish both verbal and written. Fluent in English (minimum B2 level)
 Previous experience in content moderation customer care and / or online business will be considered as an advantage
 Computer literate with working knowledge of Microsoft Office applications
 Flexible and able to make quick decisions in a dynamic environment
 Conscientious and reliable
 Strong attention to detail
 Customer focused with willingness to assist
 Team player.
BENEFITS :
 Competitive salary and benefit package
 Extra days of vacation on top of common allowance
 Free fruit tea and coffee if you prefer working in the office
 Ability to work from home when working late shifts and weekends
 Free day transport to the office from certain areas within Malta
 Team performance bonus and working from home allowance
 Corporate discounts for gym memberships shops and taxis
 Private Health Insurance eye care tests health and wellbeing professional support
 Comprehensive training and constant feedback
 Relocation support for international applicants. Apply Job! Simple Application ProcessReady to join us? The first step is easy. Click apply now and we'll be in touch soon!
Apply Now