Apply Now: Call Center / Customer Service Rep  100% REMOTE
Propel your career forward by joining our team as a Call Center / Customer Service Rep  100% REMOTE! This role is located at our Remote facility. This position requires a strong and diverse skillset in relevant areas to drive success. This straightforward role comes with a dependable salary of a competitive salary.   OVERVIEW:
Our client, a US Fortune 1,000 company and a major process services provider to Government Health and Human services agencies in the US, seeks an accomplished ÂCall Center/ Customer Service Rep  100% REMOTEÂ...
Position: Call Center/ Customer Service Rep  100% REMOTE!!!
Location: Sacramento, CA
Duration: 6 months+ temp-to-hire
Pay rate: $16/hr on W2
Important:
 Work schedule: Must be available 7AM to 7 PM PST, Monday through Friday
 The client MUST have their own Laptop/ computer to work REMOTELY
 Wired internet connection from computer to router or modem (Download  20 Mbps minimum & Upload  5 Mbps minimum)
 Candidate can be located anywhere in CA, TX, AZ.
JOB DESCRIPTION:
 High school diploma or GED required, Associate degree is preferred; ability to maintain confidentiality and security of all information;
 ability to comply with current and updated policies and procedures;
 ability to interact courteously and effectively with a diverse population; cultural competency;
 excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline oriented work environment;
 ability to successfully execute many complex tasks simultaneously; and ability to work as a team member, as well as independently;
 proficient in the use of Microsoft Office products, must be able to remain in a stationary position for an extended period of time;
JOB RESPONSIBILITIES:
 Respond to customer inquiries received by telephone, Interactive Voice Response (IVR), or web based portal regarding information on programs and services
 Record customer interactions and transactions, by documenting details of inquiries, complaints, comments, and actions taken
 Follow standard operating procedures to ensure consistency and accuracy
 Address customerÂs inquiries and resolve problems to ensure that appropriate changes are made
 Refer unresolved customer grievances to designated departments for further investigation
 Communicate with supervisor regarding any potential needs or concerns
 Perform data entry accurately
 Perform other duties as assigned by management
Job Types: Full-time, Contract
Pay: Up to $16.00 per hour
Expected hours: 40 per week
Benefits:
 401(k)
 Dental insurance
 Health insurance
 Vision insurance
 Work from home
Schedule:
 8 hour shift
 Monday to Friday
Education:
 High school or equivalent (Required)
Experience:
 Call center: 1 year (Required)
 Customer service: 1 year (Required)
Work Location: Remote Apply Job! Are You the One We're Looking For?If you believe you have what it takes, submit your application without delay. We are keen to hear from talented candidates like you.
Apply Now
Our client, a US Fortune 1,000 company and a major process services provider to Government Health and Human services agencies in the US, seeks an accomplished ÂCall Center/ Customer Service Rep  100% REMOTEÂ...
Position: Call Center/ Customer Service Rep  100% REMOTE!!!
Location: Sacramento, CA
Duration: 6 months+ temp-to-hire
Pay rate: $16/hr on W2
Important:
 Work schedule: Must be available 7AM to 7 PM PST, Monday through Friday
 The client MUST have their own Laptop/ computer to work REMOTELY
 Wired internet connection from computer to router or modem (Download  20 Mbps minimum & Upload  5 Mbps minimum)
 Candidate can be located anywhere in CA, TX, AZ.
JOB DESCRIPTION:
 High school diploma or GED required, Associate degree is preferred; ability to maintain confidentiality and security of all information;
 ability to comply with current and updated policies and procedures;
 ability to interact courteously and effectively with a diverse population; cultural competency;
 excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline oriented work environment;
 ability to successfully execute many complex tasks simultaneously; and ability to work as a team member, as well as independently;
 proficient in the use of Microsoft Office products, must be able to remain in a stationary position for an extended period of time;
JOB RESPONSIBILITIES:
 Respond to customer inquiries received by telephone, Interactive Voice Response (IVR), or web based portal regarding information on programs and services
 Record customer interactions and transactions, by documenting details of inquiries, complaints, comments, and actions taken
 Follow standard operating procedures to ensure consistency and accuracy
 Address customerÂs inquiries and resolve problems to ensure that appropriate changes are made
 Refer unresolved customer grievances to designated departments for further investigation
 Communicate with supervisor regarding any potential needs or concerns
 Perform data entry accurately
 Perform other duties as assigned by management
Job Types: Full-time, Contract
Pay: Up to $16.00 per hour
Expected hours: 40 per week
Benefits:
 401(k)
 Dental insurance
 Health insurance
 Vision insurance
 Work from home
Schedule:
 8 hour shift
 Monday to Friday
Education:
 High school or equivalent (Required)
Experience:
 Call center: 1 year (Required)
 Customer service: 1 year (Required)
Work Location: Remote Apply Job! Are You the One We're Looking For?If you believe you have what it takes, submit your application without delay. We are keen to hear from talented candidates like you.
Apply Now