Application Engineer I/II

Greenheck Group is a global leader in air movement and ventilation, known for its commitment to employee growth and development. The Application Engineer provides advanced technical application support, quotes special product designs, and develops training programs for customers while building relationships across the sales channel.ResponsibilitiesAid product support team on moderately complex technical support via phone and e-mail for both internal and external salespeople in the areas of product selection and applicationDevelop and communicate solutions for unique applications including design and special pricingGather information and provide resolution to complex field problemsMay include travel for onsite supportMaintain working knowledge of industry codes and standards to determine product needs and requirementsResponsible for highlighting and communicating key selling points of our current products for delivery to our sales teams and customersIdentify opportunities for process improvement and work to implement where applicableMaintain familiarity with competitor’s products and identify opportunitiesDevelop, organize and present trainings to internal and external customers both onsite and offsiteParticipate in offsite events including planning, set-up, and customer interactionsMay participate in industry related associationsMay provide mentoring, training, indirect supervision of other team members, or may have direct reportsBuild rapport and relationships across rep network and sales channelMay manage moderately complex team projects including determining timelinesDocument service calls to record data on product questions and field issuesSkills0-2 years of relevant work experience in engineering required for I level3-5 years of relevant work experience in engineering required for II level2 Year / Associate Degree in engineering or equivalent years of job experience required4 Year / Bachelor Degree preferredBenefitsHealth & Family SupportFinancial SecurityLearning & DevelopmentRewards & RecognitionWellbeing & Mental HealthWork-Life BalanceFun PerksCompany OverviewGreenheck Group manufactures commercial air movement, control, and conditioning equipment. It was founded in 1947, and is headquartered in Schofield, Wisconsin, USA, with a workforce of 5001-10000 employees. Its website is https://www.greenheckgroup.com.



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