Analyst - Payments
About the position Responsibilities • Manage customer payments and payment applications. • Research and resolve issues related to unapplied and misapplied payments. • Handle escalations of customer requests regarding payment issues. • Utilize various systems and subledgers for payment application research. • Assist in developing solutions to payment problems and testing system enhancements. • Document process changes to improve operational quality and efficiency. Requirements • Bachelor's degree or one or more years of work experience. • Understanding of payment types (check, ACH, EDI, Credit Card, etc.) and their rules. • Competent knowledge and experience with Microsoft Office products and financial systems. • Strong interpersonal, communication, and organizational skills. • Ability to work independently or in a group in a fast-paced environment. Nice-to-haves • A degree in Finance, Accounting, or Business. • Understanding and/or working knowledge of Verizon billing and payment systems. • Experience in the payment industry. Apply tot his job