Analyst, Case Management – Transition of Care
Job Description:
• Utilize critical thinking and judgment to collaborate and inform the case management process
• Facilitate appropriate healthcare outcomes for members by providing assistance with appointment scheduling
• Identifying and assisting with accessing benefits and education for members through care management tools
• Evaluate members through comprehensive evaluation of needs/eligibility and recommend approaches to case resolution
• Coordinate and implement assigned care plan activities and monitor care plan progress
• Consult with case managers, supervisors, Medical Directors and/or other health programs to overcome barriers to meeting goals
• Identify and escalate quality of care issues through established channels
• Provide coaching, information, and support to empower members to make independent medical and/or lifestyle choices
Requirements:
• 2+ years experience in behavioral health or social services
• Ability to work 8:00 AM - 5:00 PM in assigned market time zone
• 2+ years of experience with Microsoft Office Applications (Word, Excel, Outlook)
• Candidates must have a dedicated workspace free of interruptions
Benefits:
• Affordable medical plan options
• 401(k) plan (including matching company contributions)
• Employee stock purchase plan
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs
• Confidential counseling and financial coaching
• Paid time off
• Flexible work schedules
• Family leave
• Dependent care resources
• Colleague assistance programs
• Tuition assistance
• Retiree medical access
Apply tot his job
Apply To this Job
• Utilize critical thinking and judgment to collaborate and inform the case management process
• Facilitate appropriate healthcare outcomes for members by providing assistance with appointment scheduling
• Identifying and assisting with accessing benefits and education for members through care management tools
• Evaluate members through comprehensive evaluation of needs/eligibility and recommend approaches to case resolution
• Coordinate and implement assigned care plan activities and monitor care plan progress
• Consult with case managers, supervisors, Medical Directors and/or other health programs to overcome barriers to meeting goals
• Identify and escalate quality of care issues through established channels
• Provide coaching, information, and support to empower members to make independent medical and/or lifestyle choices
Requirements:
• 2+ years experience in behavioral health or social services
• Ability to work 8:00 AM - 5:00 PM in assigned market time zone
• 2+ years of experience with Microsoft Office Applications (Word, Excel, Outlook)
• Candidates must have a dedicated workspace free of interruptions
Benefits:
• Affordable medical plan options
• 401(k) plan (including matching company contributions)
• Employee stock purchase plan
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs
• Confidential counseling and financial coaching
• Paid time off
• Flexible work schedules
• Family leave
• Dependent care resources
• Colleague assistance programs
• Tuition assistance
• Retiree medical access
Apply tot his job
Apply To this Job