AML User Acceptance Testing Specialist

Remote Full-time
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Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role:

The AML User Acceptance Testing (UAT) Specialist will own building and executing test scripts as it relates to anti-money laundering (AML) systems and ensuring that AML systems and process changes are sound and meet business and regulatory requirements. This role is essential for validating that all technical and operational requirements are being met in implementations and enhancements related to AML systems. The UAT Specialist will collaborate with cross-functional teams to ensure that testing is comprehensive, results are documented, and any issues are identified and resolved before system deployment.

What you’ll do:

UAT Planning & Execution:
• Develop and execute detailed UAT plans for AML systems, ensuring they meet business requirements and regulatory standards
• Create and maintain test cases, scripts, and other documentation that aligns with AML processes and user stories
• Execute functional, integration, regression, and acceptance testing on AML systems
• Document, track, and escalate defects identified during the UAT phase, collaborating with cross-functional stakeholders to ensure timely resolution
• Retest resolved defects and ensure they are correctly resolved before final sign-off
• Proactively identify areas for improvement in testing processes and suggest solutions to increase testing efficiency and effectiveness.
• Manage UAT environments and ensure proper data setup and user access rights for testing

Stakeholder Collaboration:
• Work closely with the AML Department and other cross-functional stakeholders, including: business analysts, product owners, and technical teams to understand user requirements and system specifications
• Communicate effectively with stakeholders, including the AML Department, product owners, project managers, and other cross-functional stakeholders to ensure UAT progress and issues are well understood
• Provide feedback on the usability and performance of AML systems, offering suggestions for improvements based on UAT outcomes

Training & Documentation:
• Assist in the creation of user guides, training materials, and documentation to support users and ensure proper system usage
• Provide training to internal teams or end-users, as needed, on system functionality and processes related to AML compliance

What you’ll need:
• Bachelor’s Degree or Master’s Degree in Computer Science, Finance, Business, Management, or other relevant areas
• 3+ years of experience related to AML-focused user acceptance testing, technical project management, or similar experience in the financial services industry with a demonstrated track record of delivery
• Effective negotiation and influencing skills, including strong written and verbal communication and presentation skills
• Strong organizational and evaluative process skills. Ability to analyze complex organizational and technical issues to improve performance and efficiency
• Demonstrated ability to communicate effectively with all levels of the organization, across different business lines, and with external stakeholders
• Experience building a UAT program and leading a team of UAT testers, providing guidance, mentorship, and ensuring performance standards are met
• Knowledge of testing methodologies, defect tracking tools (e.g., JIRA), and test automation tools
• Hands-on experience with AML monitoring systems, transaction surveillance, KYC, or sanctions screening tools

Specific skills in:
• Technical expertise with BSA/AML processes and systems (e.g. transaction monitoring systems, customer screening systems, and other related technologies)
• Strong attention to detail with the ability to analyze complex business and technical requirements and manage multiple projects/initiatives to completion
• Proficiency in creating test cases, test scripts, executing manual and automated UAT testing, and partnering with stakeholders in curing defects

Nice to have:
• CAMS/CFE certification preferred (or willingness to become certified within one year of start date)
• Testing certification preferred (e.g. ISTQB, etc.)
• PMP (Project Management Professional) certification preferred
• Experience with Agile or Scrum development methodologies

Compensation And Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

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