American Express Remote Jobs

With the right support, people and businesses can grow dramatically. When you join the Amex team, you become part of a global and diverse community of associates who work tirelessly to support our customers, our communities, and each other. Here, you'll learn and grow as we help you create a career path that's uniquely meaningful to you, with benefits, schedules, and flexibility that support you personally and professionally.

At American Express, you will be recognized for your contribution, leadership, and influence: Every employee has an opportunity to contribute to the company's success. Together, as a team, we will win as we strive to live up to our company values ??and strong support promise of providing the best customer service in the world every day. And we will do so with the utmost integrity and in an environment where everyone is seen, heard, and feels included.

Join the Amex team and let us lead the way together

As a member of our diverse technical team, you will be able to design, program, and deliver software and make an integral part of our customers' digital lives.

Here you can work with 's talented engineers in an open, supportive, and inclusive environment where your opinion is valued and where makes your own decisions about the technology you use to solve tough problems.

The Amex offers a number of opportunities to work with the latest technology and encourages to support the broader engineering community through open source. And because understands the importance of keeping your skills up to date, we offer you the opportunity to invest in your professional development.

Find your place in Tech How will you impact this role

Implementation and deployment of surveillance and advanced forensic analysis, troubleshooting, performance testing, system configuration, and long-term planning for all facility infrastructure and systems. Apply industry terminology, trends, and methodologies related to the physical layers of facility design.

Support, maintenance, and improvement of building management systems, EPMS and BCMS applications, PLC controls, building automation and control, network equipment, fire alarm, power supply systems, lighting control, a computer room for ventilation equipment, uninterruptible power supply, remote powering via switchboards PDUs, circuit breakers, switchboards, Gray water, gas systems, mechanical devices and sensors of air and chilled water systems (e.g. ? frequency converters, temperature, dew point, humidity, pressure, radar level, monitors, air and water meters, valves, etc.), microprocessor, integrated circuits and relay logic and various software platforms for data center shapes/configurations.

Monitoring and onboarding of third-party vendors

• Support for calibration programs for critical data center tools and inventory/asset management systems


• Development, maintenance, and improvement of detailed installation procedures and preventative maintenance, operational training programs, and assessment criteria while maintaining the integrity and confidentiality of the Apply knowledge and experience to analyze various configurations of data center components and systems to optimize performance. Provide research results and recommendations to management for review/adjustment prior to implementation.


• Investigate failure trends and factors by independently developing and/or implementing corrective Identify root causes, perform risk assessments, and develop remediation plans.


• Use sophisticated data collection, monitoring, and logging equipment for data analysis; make timely and effective decisions; Present conclusions and suggestions to management and implement solutions tailored to


• Install, terminate, and route equipment and wiring while working near hazardous electrical voltages and without interfering with adjacent business-critical


• Provide 24/7 emergency response support on a rotating basis at facility/facility as needed/required.


• Ensure active management involvement and commitment in coordinating, assigning tasks, and/or prioritizing/requesting on-site


• Proactively inform DCI management of data center availability


• Assist managers in the design, implementation, and monitoring of compliance with policies, standards, and procedures.


• Manage internal resources and suppliers by filling and monitoring workflow queues.


• Train and/or mentor technicians and colleagues in relevant skills to support succession planning and skills development.

Minimum Qualifications

• High School or AAS


• 1+ year experience with the following systems: generator sets, parallel switchgear, centrifugal chillers, chillers, mechanical and hydraulic HVAC systems, UPS and battery systems, and complex electrical distribution systems (e.g. static and automatic). switches and diagrams), ventilation power plants, compressors, underground diesel storage and/or water supply

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