Amazon Strategic Adoption Manager, US Federal Sales - Transforming Procurement Processes for Government Agencies

Join the Amazon Business Team: Revolutionizing B2B/B2G Procurement At Amazon Business, we're on a mission to disrupt the status quo and innovate the way businesses and government agencies purchase and procure goods. As a rapidly expanding $25 billion global business, we're seeking talented professionals to join our team and help us unlock our potential worldwide. If you're passionate about using technology to drive efficiency and cost savings, we invite you to explore this exciting opportunity to join our US Federal Sales team as a Strategic Adoption Manager. About the Role As a Strategic Adoption Manager (SAM) at Amazon Business, you'll work closely with Strategic Account Executives (SAEs) to develop and implement strategies that help our largest government agency customers transform their procurement processes using Amazon Business. You'll be the "go deep" expert within Amazon Business, using your problem-solving skills, data analysis, and creativity to structure programs that drive adoption and improve efficiencies. Key Responsibilities Manage multiple concurrent customer projects across multiple federal agencies, accelerating Amazon Business adoption through key initiatives, data analysis, surveys, user outreach, and relationship building. Analyze customer purchasing processes and evaluate opportunities for Amazon Business solutions to improve end-user experiences, reduce costs, and accelerate organizational performance. Drive and accelerate spend adoption by advising customers on best practices for using Amazon Business solutions. Oversee program execution, including project recommendation, scheduling, leadership, and timely delivery across multiple and concurrent work streams. Meet or exceed targets for customer spend adoption, defining requirements, scoping programs, and providing recommendations utilizing Amazon Business solutions. Provide timely, clear, and concise communications to customers and Amazon Business leadership, assessing program risks, anticipating challenges, and requesting support in escalation management when necessary. Relay customer needs and requirements back to internal Amazon teams, including Product Management, Technical, and Category Management teams. Essential Qualifications To succeed in this role, you'll need: 5+ years of experience in B2B/B2G large enterprise account management in the federal space. A proven ability to lead customer engagements and effectively advise senior leadership. Excellent communication skills, with a strong ownership mindset and a willingness to roll up your sleeves to innovate on behalf of customers. The ability to prioritize and demonstrate relentless discipline in achieving goals. 25-40% travel to customer sites when required by project scope. A BA/BS degree. Preferred Qualifications While not required, the following qualifications will give you a competitive edge: Knowledge of federal procurement and source-to-pay processes and solutions. Procurement or e-procurement solution consulting, implementation services, or other buying-related experience. Proficiency in MS Office Suite, CRMs (e.g., Salesforce.com), sales and marketing automation tools. What We Offer At Amazon, we're committed to a diverse and inclusive workplace. We offer a competitive salary, comprehensive benefits, and a dynamic work environment that encourages innovation and growth. As a Strategic Adoption Manager, you'll have the opportunity to: Work with a talented team of professionals who are passionate about using technology to drive efficiency and cost savings. Develop your skills and expertise in a rapidly expanding global business. Enjoy a flexible work arrangement, with the possibility of working from any of our Amazon Business locations in the United States. Take advantage of Amazon's commitment to diversity and inclusion, with opportunities for growth and development. Company Culture At Amazon, we're committed to a culture that values innovation, customer obsession, and teamwork. We believe in creating a work environment that's inclusive, diverse, and supportive, where employees can thrive and grow. As a Strategic Adoption Manager, you'll be part of a team that's dedicated to delivering exceptional customer experiences and driving business growth. Career Growth Opportunities As a Strategic Adoption Manager at Amazon Business, you'll have the opportunity to develop your skills and expertise in a rapidly expanding global business. You'll work closely with senior leadership, develop your problem-solving skills, and drive business growth through innovative procurement solutions. With Amazon's commitment to diversity and inclusion, you'll have opportunities for growth and development, both within your role and across the company. Why Join Amazon Business? If you're passionate about using technology to drive efficiency and cost savings, and you're excited about the opportunity to work with a talented team of professionals, we invite you to join Amazon Business as a Strategic Adoption Manager. With a competitive salary, comprehensive benefits, and a dynamic work environment, we offer a compelling opportunity for professionals who are looking to make a meaningful impact in the world of B2B/B2G procurement. Are you ready to join our team and help us revolutionize the way government agencies procure goods? Apply now and let's discuss how you can become a vital part of our success story. Apply for this job