Amazon Expert Needed – Help Resolve False IP Complaint & Reinstate Listing (UK Registered Design)

Job Title:

Amazon Expert Needed – Help Resolve False IP Complaint & Reinstate Listing (UK Registered Design)

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Job Description:

We are seeking an Amazon Seller Central expert with proven experience in handling intellectual property (IP) complaints, design right disputes, and ASIN reinstatements. Someone has made a wrong malicious claim that has taken our listing down. Amazon has incorrectly rejected our appeal!

We are a UK-based company that designs and sells original plumbing tools. One of our top-performing ASINs (will DM) has been wrongfully removed due to a false IP complaint from a competitor citing UK Registered Design 6332112.

However, we own and have registered our own UK Registered Design No. (Will DM), covering this product. We are not resellers — we are the original designer and brand owner.

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✅ What We Need:

• Someone who can help us communicate effectively with Amazon Seller Support, Account Health, and/or Policy teams

• Guidance on how to escalate and submit evidence properly

• Experience with reporting abuse of the IP complaint system

• (Optional) Someone who can help us submit proper documentation to get the complainant’s complaint reviewed or retracted

• Assistance preparing Amazon messages, case files, or follow-up documentation

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Ideal Skills:

• Previous experience getting ASINs reinstated after IP complaints

• Familiarity with design rights, especially in the UK/EU context

• Confident navigating Amazon’s IP policy system

• Strong communicator who can draft clear, concise case responses

• Bonus: legal or paralegal experience related to Amazon disputes

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Deliverables:

• Help us get our ASIN reinstated

• Submit/support an IP abuse complaint against the false claim

• Provide guidance or directly manage correspondence with Amazon (via case logs, appeals, emails)

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Notes:

• We already have all legal documentation: our UK Registered Design, product comparison images, and statements

• We are not looking for brand registry help — just IP enforcement defense

• This is urgent — the takedown is affecting daily revenue

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Please include examples of past Amazon IP reinstatement or design right defence work in your application. We prefer someone who can begin immediately.



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