Amazon Client Success Manager - Remote | WFH
Why Join Us?Embark on a journey with a dynamic and expanding company, surrounded by incredible individuals, all united by an unwavering dedication to our partners' success.Who We AreWe are a thriving sales management firm committed to guiding our clients toward triumph on the Amazon platform. In collaboration with outstanding brands, we craft and execute strategies that empower them to flourish in the ever-evolving retail landscape. Beyond merely boosting sales figures, our clients seek a strategic Amazon approach that revolves around their brand narrative, engaging consumers, and forging profitable partnerships.Our ApproachWe believe in working hard, having fun, and prioritizing our clients at every step. Independent thinkers, proactive individuals, and those with a positive mindset thrive in our highly collaborative environment. Success at our company means being a self-starter who aspires to elevate themselves and our team daily.Who We're SeekingWe are in search of an adept Amazon Seller Central and Vendor Central Manager to be at the forefront of our brand partnerships, overseeing their e-commerce endeavors.The ideal candidate possesses experience that enables them to interact with clients, ensuring a curated experience, meeting deadlines, and delivering exceptional service. The role involves guaranteeing the thriving success of every aspect of our clients' Amazon business.ResponsibilitiesServe as the Amazon subject matter expert in client interactionsCollaborate with the Client Coordinator to maintain client catalogs and exceptional digital merchandising contentAnticipate and navigate potential challenges within the Amazon system for our clientsUtilize internal resources to create compelling product listings, execute effective marketing campaigns, and manage inventory/forecastsEnsure timely completion of all deliverables for assigned clientsActively troubleshoot and resolve issues within the Amazon ecosystem for clientsCollaborate with the account director to formulate client-specific Amazon strategiesStay informed about all changes within the Amazon systemSuccessful CandidatesUndertake additional responsibilities inherent in a high-growth startup environment2-3 years of experience within the Amazon ecosystem2-3 years of customer service and/or account management experienceBackground in working with consumer product brandsDetail-oriented, diligent, and organizedAbility to multitask, communicate effectively, and collaborate with internal teams and clientsBachelors degree in business, marketing, or a related field requiredCompensation And BenefitsWork/Life Balance: Enjoy a remote work environment, 3 weeks PTO, 2 personal days, and 10 paid holidaysWellness: Access to medical, dental, and vision insuranceFinancial Well-Being: Competitive salary with 401k and a 4% employer matchJob Type: Full Time/SalaryWe celebrate the diversity of our local communities, encompassing race, religion, national or ethnic origin, sexual orientation, and gender identity/expression. We invite candidates who mirror our growing regional and national diversity.About UsWe are a rapidly growing sales management firm dedicated to the success of our clients on the Amazon platform. We partner with consumer product brands to implement Amazon strategies tailored to their unique business needs. For us, success goes beyond driving sales; it's about narrating our client's brand story on the world's largest online marketplace.Employment Type: Full-Time
Apply Now