Amazon Account Manager for an AI-driven Amazon Agency in the US (Home Based Full Time)

Remote Full-time
Client Relationship & Account Strategy:

u2022 Serve as the primary point of contact for assigned Amazon seller clients

u2022 Develop and present weekly business reviews outlining performance, insights, and strategic recommendations

u2022 Translate client goals and feedback into clear objectives and roadmaps for the companyu2019s delivery teams

Amazon Marketplace Management:

u2022 Oversee day-to-day management of Seller Central: catalog updates, suppression resolutions, inventory alerts, and account health

u2022 Collaborate with ad specialists to build, optimize, and scale Sponsored Products, Brands, and DSP campaigns

u2022 Monitor key metrics (CTR, CVR, ACoS, TACoS, buy box win rate) and initiate data-driven experiments to improve performance

Process Documentation & Best Practices:

u2022 Capture current workflows (e.g., title rewrites, backend term audits, A/B tests) in standardized, machine-readable formats

u2022 Develop and maintain a playbook of the companyu2019s best-practice u201Crecipesu201D for listing optimization, PPC management, and inventory forecasting

u2022 Work closely with Engineering and Data Science teams to translate documented processes into automation specs and test cases

Cross-Functional Coordination:

u2022 Liaise between clients, listing copywriters, designers, PPC analysts, and engineers to ensure seamless execution and handoffs

u2022 Prioritize tickets in the project management tool, escalate blockers, and validate deliverable quality before publication

u2022 Participate in sprint planning and retrospective meetings to align on capacity, deliverables, and continuous improvement

Performance Analysis & Reporting:

u2022 Build and maintain dashboards that aggregate client data across Sales, Traffic, Inventory, and Advertising

u2022 Conduct root-cause analysis for performance deviations; recommend corrective actions

u2022 Automate recurring report generation and distribution to clients and internal stakeholders

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