Akamai – Technical Writer II – Public Technical Writing Program – Remote – USA

Remote Full-time
Job Description

Job title: Technical Writer II – Public Technical Writing Program – Remote

Company: Akamai

Job description: Do you want to help developers learn how to build, deploy and scale their cloud applications?

Are you passionate about influencing the global developer community?

Join our Technical Documentation Team

The Technical Documentations team is a dedicated group within the Linode Akamai compute division. It drives developer engagement for cloud infrastructure services. We support and foster a library of over a thousand documents. This library houses a variety of Linux and Cloud topics. We inform our customers and build a better developer community.

Partner with the best

You will reference materials,and troubleshooting guides on a wide range of topics of interest to developers. A portion are sourced from Write for Linode. This is Akamai Linode’s public freelance technical writing program. You will oversee the administration and growth of the Write for Linode program. You will collaborate with Documentation, Marketing and technical writers to build a world-class publication platform for developers.

As a Technical Writer II, you will be responsible for:
• Reviewing and accepting candidates into the Write for Linode program based on technical acumen and writing proficiency.
• Fielding pitches from new candidates and accepted writers for new guides and tutorials.
• Introducing accepted guides and tutorials to our publishing pipeline.
• Managing administrative Write for Linode duties, such as handling contracts and invoices, and scheduling meetings when necessary.
• Acting as a liaison for Write for Linode writers to Akamai Linode, including fielding questions about our services and how to use them.
• Contributing to program growth strategies and content development initiatives and working cross-functionally under general supervision.
• Communicating with contributors and maintaining numerous email threads at once.

Do what you love

To be successful in this role you will:
• Have a Bachelor’s Degree in Technical Writing, Computer Science, or another related field or its equivalent
• Have demonstrated experience using Linux, open source software, and the Cloud.
• Be skilled in using content development tools and writing customer-facing documentation.
• Be capable of optimizing development and documentation processes.
• Possess excellent communication and writing skills in English.
• Experience with Markdown and Git

Work in a way that works for you

FlexBase, Akamai’s Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.

what makes Akamai a great place to work

Connect with us on social and see what life at Akamai is like!

We power and protect life online, by solving the toughest challenges, together.

At Akamai, we’re curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you’ll thrive here.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:
• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

About us

Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world’s most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.

Join us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status.

Akamai is committed to complying with COVID-19 requirements in the countries where it operates. For locations or roles subject to vaccination mandates, we require proof of vaccination, if permitted, as a condition of employment. We will provide additional details regarding our vaccine record submission protocols during the hiring and onboarding process.

#LI-Remote #Linode

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Expected salary:

Location: USA



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