Airport Customer Service and Cargo Project Management Co-op
Join Delta’s Co-Op Program to gain hands-on experience in airport operations, project management, and process improvement within a global airline environment. Your Role Here’s what you will be doing: • Analyze and measure operational performance to identify trends and improvement opportunities. • Apply project management principles to support and lead initiatives. • Work cross-functionally with stakeholders across business units in a professional, fast-paced environment. • Provide process engineering and internal consulting services to enhance operational efficiency. • Participate in data collection and analysis for projects impacting multiple departments. • Identify and implement process improvements to boost productivity and customer satisfaction. • Recommend innovative solutions to enhance the customer experience and evaluate the impact of proposed changes. • Be placed in one of the following teams: Airport Customer Service (ACS) or Cargo (CGO). About You The company is looking for: • Currently pursuing a Bachelor’s degree in Industrial Engineering, Business Administration, Analytics, Statistics, Economics, Aviation Management, or a related field. • Enrollment in a 4-year degree program and availability for three alternating semesters (Fall 2026, Summer 2027, Spring 2028). • Strong communication skills and ability to present professionally to all levels of leadership. • Demonstrated teamwork and commitment to continuous improvement. • Proficiency in Microsoft Office Suite, especially Excel and PowerPoint. • Experience with data analytics tools such as SQL, SAS, Tableau, or Power BI. • Eagerness to learn and adapt to new challenges. • Commitment to diversity, safety, and security in the workplace. Preferred qualifications include: • Ability to interpret and synthesize large datasets to support decision-making. • Comfortable working both independently and in team settings. • Demonstrated leadership through student or community organizations. • Skilled in developing clear, concise presentations to communicate findings and recommendations. • Interest in learning leadership techniques, problem-solving, and conflict resolution strategies. • Passion for the aviation industry and a strong interest in Delta Air Lines. Training & Development This three-semester alternating Co-Op program offers real-world experience, professional skill development, and the opportunity to contribute to impactful projects in a global airline environment. Career Progression While participation does not guarantee full-time employment, the program provides a strong foundation for future career opportunities within Delta Air Lines. How to Apply Students must confirm with their university and academic advisor that the Co-Op schedule aligns with their curriculum and be available for all three rotations without taking academic classes during Co-Op semesters. This job may close before the stated closing date, you are encouraged to apply as soon as possible Report this job