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Airbnb Co-Host (Part-Time Guest Support Assistant)Location: Remote / Los Angeles-Based PreferredType: Part-TimeOverview:I'm seeking a reliable Airbnb Co-Host to assist with guest communications. This is a customer service–focused role where I remain actively involved in managing the property—you’ll simply help fill in the gaps when needed to ensure a smooth experience for our guests. I especially need weekend help, if you can't do that, please don't respond to the ad. There is a lot of downtime though, usually on certain times of the days it's busy.Responsibilities:– Respond to guest messages promptly and professionally using the Airbnb app– Use a provided cheat sheet to answer frequently asked questions– Assist with coordinating early check-ins and late check-outs when requested– Communicate clearly and kindly with guests to help ensure a 5-star experience– Notify me directly of any issues outside your scope so I can step in as neededWhat You Don’t Need to Do:– No cleaning or scheduling cleanings– No handling of in-person tasks or maintenance– No full-time availability requiredIdeal Candidate:– Friendly, responsive, and organized– Has great written communication skills– Available to step in on an on-call basis (specific days/times can be discussed)– Familiarity with Airbnb and hospitality is a plusThis is perfect for someone who enjoys helping people, values flexibility, and wants to be part of a smoothly run short-term rental operation without taking on full-time duties.
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