Adverse Subrogation and Arbitration Specialist (Property Damage)
About the position The Adverse Subrogation and Arbitration Specialist at Kemper plays a critical role in resolving claims and handling intercompany arbitration cases. This position involves reviewing subrogation demands, and moving claims to successful resolution. Additionally, the specialist will respond to arbitration cases and may serve as an unbiased arbitrator. Responsibilities • Review subrogation demands based on liability and claim merits. • Ensure timely notifications and compliance with state requirements and company guidelines. • Maintain an active diary and proactively evaluate and resolve third-party damages. • Negotiate settlements with third parties and prepare payments for property damage, attorney fees, and other expenses. • Handle multiple systems (E-Subro Hub, Claims Center) to resolve claims efficiently. • Respond to intercompany arbitration cases and serve as an arbitrator when required. • Verify coverage and liability decisions, review property damage claims, and secure damage valuations. • Submit claims for manager approval when exceeding settlement authority. • Prepare concise written contentions supported by evidence for arbitration. • Ensure timely and professional responses to all communications. • Resolve claims in accordance with regulatory and jurisdictional requirements. Requirements • Minimum 3 years prior auto liability claims handling experience. • High school diploma or GED, Four-year college a plus. • Excellent written and verbal communication skills. • Be detail oriented with strong planning and organization skills. • Proficient computer skills. • Ability to negotiate. • Bilingual English/Spanish is a plus. Benefits • Qualify for your choice of health and dental plans within your first month. • Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans. • Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs. • Contribute to your community through United Way and volunteer programs. • Balance your life with generous paid time off and business casual dress. • Get employee discounts for shopping, dining and travel through Kemper Perks. Apply tot his job