Admissions Navigator - Remote

Description: Gateway Rehab is searching for an Admissions Navigator who is caring, compassionate & displays excellent customer service to individuals who are seeking residential treatment. This position guides prospective patients through the admissions process by taking initial calls, completing screenings, and scheduling & coordinating admissions. This position is remote, but the ideal candidate must live in the Pittsburgh area or surrounding counties. This position receives frequent supervision and instruction. Available shifts are 5 day/8 hour shifts or 4 day/10 hour shifts, including consistent evenings and weekends. Responsibilities • Completes non-clinical evaluation components consisting of & not limited to: answering initial calls & completing pre-screening process, coordinating & scheduling admissions, coordinating transportation, completing non-clinical documentation. Knowledge Skills and Abilities • Computer proficiency with working knowledge of Word, Excel, and use of email. • Excellent verbal and written communication skills and organizational skills. • Familiarity with drug and alcohol/mental health treatment and/or managed care processes required. • Ability to multi-task. • Excellent time management skills. • High school diploma. • Experience in drug and alcohol screening and assessment. Requirements: • High school diploma. • Experience in drug and alcohol screening and assessment. Why Choose Gateway Rehab? • Make an impact through Gateway’s mission “to help all affected by addictive disease to be healthy in body, mind, and spirit.” • Be a part of an organization that has been leading the way in addiction treatment for over 50 years. • Enjoy the flexibility of a fully remote role while maintaining meaningful client connections. Additional Requirements • Pass PA Criminal Background Check. • Obtain Child Abuse and FBI Fingerprinting Clearances. • Pass Drug Screen. • 2-Step TB Test. Work Conditions • Consistent evenings and weekends as needed • Home-based • Minimal physical demands • Significant mental demands include those associated with working with patients with addictive disorders and managing multiple tasks. GRC is an Equal Opportunity Employer committed to diversity, equity, inclusion, and belonging. We value diverse voices and lived experiences that strengthen our mission and impact. Apply tot his job