Administrative Coordinator – Product & Strategy Team

cloudIT is seeking an Administrative Coordinator to support their Product & Strategy Team and vCIOs. This role involves assisting with administrative tasks, building quotes, and maintaining documentation while providing exposure to technology and client solutions. Responsibilities Support the Product & Strategy Department and vCIOs with administrative and technical coordination Assist in building quotes, proposals, and renewals — including reviewing hardware specs, licensing counts, and service details Help identify correct product SKUs, server licensing needs, PC/software versions, and equipment types during quoting Maintain documentation, spreadsheets, licensing data, and organized records for client solutions Coordinate with engineering and service teams to understand requests and follow through on tasks Support leadership with scheduling, prep work, meeting notes, and task tracking Assist with data entry, reporting, and updating internal systems Perform basic research on IT products (hardware, software, licensing) to support quoting and procurement Provide general administrative support including email management, file organization, and status follow-ups Skills Strong organizational and administrative skills Excellent written and verbal communication Ability to manage multiple tasks in a fast-paced environment A strong interest in technology and a willingness to learn quickly Proven self-starter that knows how to leverage available resources to get the answers they need Familiarity with PC and server terminology (CPU, RAM, storage, operating systems) Basic understanding of Windows Server, Microsoft 365, and software licensing concepts Comfort identifying or learning about product SKUs, user licenses, hardware specs, and software versions Ability to understand the context of technical requests from vCIOs, engineers, or leadership Prior MSP, IT services, help desk, or procurement experience is a strong plus Benefits Medical, dental, and vision coverage Paid vacation and holidays Hybrid work flexibility Professional development & certification opportunities Supportive, collaborative team culture Exposure to both business and technical sides of the MSP industry Clear growth path: Admin → Account Manager → Senior AM → vCIO Company Overview cloudIT provides managed IT services and clients with customer IT solutions along with award winning support. It was founded in 2012, and is headquartered in Phoenix, Arizona, USA, with a workforce of 51-200 employees. Its website is