Administrative and Customer Support (ZR_27768_JOB)

This is a remote position. Schedule: • 20 hours a week • Monday – Friday, 10:00 AM – 2:00 PM EST Responsibilities: • Manage email communications, handling 50-100 emails daily with timely responses • Perform data input tasks, transferring information from website forms into spreadsheets and updating the company website • Conduct research on different cities, sports organizations, and clubs, summarizing findings in spreadsheet format • Handle phone call responses using a local phone number for customer inquiries • Process and distribute standard contracts to new hires, including updating contact information and coordinating email distribution • Manage workflow communications through website-based email systems • Participate in daily team meetings via Zoom • Communicate effectively through Discord, the company’s internal communication platform • Support the customer support and administrative teams with various operational tasks Scope: • Potential for full-time advancement based on performance and business growth • Direct reporting to company leadership with integration into existing team structure • Future expansion opportunities into HR and accounting functions • Support role for both administrative operations and customer service functions • Work primarily involves backend website operations, Discord communication, and Google Sheets management Requirements: • Exceptional written and verbal communication skills - Ability to handle phone calls professionally with customers • Strong Customer service and Administrative experience required • Advanced proficiency with Google Sheets, including experience with filters, sorts, counts, and other functions • Experience with Discord for team communication • Familiarity with Zoom for video conferencing • Strong email management and customer service skills • Data entry accuracy and attention to detail • Research and summarization capabilities • Experience with workflow management systems • Ability to work independently while maintaining regular communication with the team Independent Contractor Perks • Permanent work-from-home • Immediate hiring ZR_27768_JOB Apply tot his job