Account Representative – Technical Inside Sales
ITW is a leading company in mechanical testing systems, trusted by major manufacturers worldwide. The Account Representative will engage with customers to understand their needs and provide practical solutions, working collaboratively within a supportive team environment. Responsibilities Understand customer needs and guide them toward practical solutions Learn about our products and apply that knowledge to real-world problems Take initiative to follow up on inquiries and uncover opportunities Work independently while staying connected to a small, supportive team Keep customer interactions organized and efficient using CRM tools Skills A natural problem-solver who enjoys figuring things out Strong communication skills and a collaborative mindset Comfort with technology and an interest in technical concepts (we'll train you!) Ability to work independently and contribute to a small, close-knit team Associate's degree or higher is preferred; technical degree and equivalent experience are also valued Benefits Health coverage Retirement plans Quarterly commission opportunities Company Overview ITW (NYSE: ITW) is a Fortune 300 global multi-industrial manufacturing leader with revenue of $16 billion in 2025. It was founded in 1912, and is headquartered in Glenview Nas, Illinois, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship ITW has a track record of offering H1B sponsorships, with 3 in 2026, 29 in 2025, 24 in 2024, 21 in 2023, 23 in 2022, 22 in 2021, 27 in 2020. Please note that this does not guarantee sponsorship for this specific role.