Account Manager, SMB Sales

8am is a professional business platform that empowers client-focused professionals with innovative technology. They are seeking a Strategic Sales Consultant to join their SMB sales team, responsible for driving revenue growth through existing customer relationships and collaborating with internal teams to deliver tailored solutions. Responsibilities Proactively engage with existing customers to identify needs and opportunities for additional products Build and maintain strong relationships with key decision-makers and influencers within our customer accounts Use a consultative approach to present tailored solutions that align with the customer's goals and objectives Partner with internal teams, including Customer Success, Marketing and Product, to deliver seamless customer experiences Manage and maintain a robust pipeline of customer sales opportunities, ensuring accurate forecasting and timely follow-ups Consistently achieve or exceed sales targets Gather insights from customer interactions to inform product development and marketing strategies Create high impact presentations designed to highlight additional value to clients Formulate and present formal proposals Forecast and report sales activity and metrics Track sales activity in Salesforce.com and report information to management Follow 8am sales methodologies and sales processes and documents in Salesforce Understand our products and how the use of the technology benefits customers Effectively build trust and find value in sales conversations, being the trusted advisor Develop comprehensive understanding of clients' key business drivers Apply coaching from management to master the role and continue to improve Self-motivated to develop product skillset, sales skillset, and industry knowledge, to prepare for future career growth Operate with a growth mindset - open to change and constant development Skills 1+ years of consultative, B2B sales experience, SaaS preferred Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels Passion for quota-bearing sales and a self-driven sense of motivation The ability to act as a consultant and get prospects to think differently about their business Attention to detail & ability to thrive in a growing environment Ability to build strong relationships while connecting with prospects, especially via a webcam and customized deck Consistently maintains a positive outlook on their business Ability to take constructive feedback and apply it Proficiency with CRM systems and sales tools Strong problem-solving skills and the ability to think strategically Ideally located in one of our hub locations: Austin, TX (HQ), San Diego, Vancouver, Denver or Toronto! Benefits Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. Company Overview 8am helps legal, accounting, and client-focused professionals simplify operations, ensure compliance, and fuel growth. It was founded in 2005, and is headquartered in Austin, Texas, USA, with a workforce of 501-1000 employees. Its website is