Account Manager, Partner Relations

Gifted Travel Network is an award-winning host agency that supports entrepreneurs in building travel businesses. They are seeking a motivated Account Manager to manage partner relationships, drive revenue growth, and enhance partner satisfaction through proactive communication and strategic initiatives.ResponsibilitiesOwn day-to-day communication with assigned partner accounts, building strong, trust-based relationshipsProactively identify opportunities to increase partner engagement, visibility, and revenue performanceSupport execution of Preferred Partner marketing campaigns, sponsorships, and promotional initiatives with a focus on ROIConduct regular outreach to partners to align on goals, promote opportunities, and drive participationAssist in developing partnership proposals, renewal strategies, and performance recaps that highlight value and growth opportunitiesSupport renewal efforts by demonstrating program impact and identifying areas for expansionMaintain detailed account activity, communication history, and pipeline updates within the CRMDeliver a high-quality partner experience through timely communication, problem-solving, and proactive supportHost partner webinars and trainings to drive awareness, education, and engagementMonitor partner sentiment and feedback, identifying trends and opportunities to improve satisfaction and performanceServe as a resource for partner inquiries, ensuring prompt and professional responsesTrack partner production, engagement metrics, and campaign performance to identify growth opportunitiesAnalyze data to support strategic decisions and partner recommendationsEnsure accuracy and integrity of partner data across systemsPartner with internal teams to align on campaigns, initiatives, and partner deliverablesSupport planning and execution of industry events, partner activations, and meetingsManage timelines and workflows across multiple accounts and initiativesParticipate in team meetings and strategic planning sessionsSkillsBachelor's degree or equivalent professional experienceStrong verbal and written communication skillsHave mastery of computer systems, including Outlook, Excel, Zoom, Canva, Zoho (a plus), and othersAbility to work independently in an unstructured environmentTravel industry and/or sales experienceApplicants must be authorized to work in the United StatesBenefitsICHRA medical benefit with a monthly stipend funded by GTNOptional ancillary benefits including vision, dental, life insurance, and a 401(k) plan (employee-funded)Flexible and generous paid time off, with 2 weeks of PTO after a 6-month introductory period and an unlimited PTO model after 2 years, supported by a results-focused, flexible work cultureCompany OverviewGifted Travel Network is a travel agency that provides professional development programs and collaborative community services. It was founded in 2013, and is headquartered in Mooresville, North Carolina, USA, with a workforce of 11-50 employees. Its website is https://www.giftedtravelnetwork.com.



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