Account Manager (Hybrid - Fraser, MI)

Getinge is a company dedicated to making life-saving technology accessible for more people. The Account Manager will support day-to-day account management, provide sales assistance, create new business objectives, and maintain customer relationships. Responsibilities Regular communication with sales representatives regarding leads, opportunities, and campaign initiatives Follow up on leads and sample requests Work to help resolve quality control inquiries and consignment issues with sales representatives Achieve or exceed KPI goals as required Lead the development and execution of opportunity win strategies with comprehensive understanding of the customer needs, competitive landscape, and Healthmark’s value proposition Effectively communicate and influence customers during RFQ follow ups Maintain up-to-date information in Salesforce CRM Utilize product knowledge to engage and develop solution strategies with customers Acquire a thorough understanding of customer needs and requirements Expand the relationships with existing customers by continuously proposing solutions that meet their objectives Serve as the link of communication between customers and sales operation team Play an integral part in generating new sales that will turn into long-lasting relationships On occasion, attend vendor shows Skills 1-3 years of Inside Sales, Sales, or Account Management related experience High school diploma or equivalent Associate or bachelor's degree Ability to read and understand written and verbal job instructions and procedures Good telephone and email technique Skill and proficiency in the use of personal computer software programs including word processing and spreadsheet applications Good oral and written communication skills Good phone technique Good follow up skills Uses Phone, Computer, Scanner, Copier, Fax Machine Build Quality into all aspects of their work by maintaining compliance to all quality requirements Ensure compliance to all FDA and Worldwide Quality & Compliance regulations (As applicable to the job function) Must have the education and experience to understand and comply with U.S. and Worldwide medical device regulations (As applicable to your job function) Attend all required Quality & Compliance training at the specified interval Adopt the 'Beyond Compliance Quality Culture' in the work environment; always meet and exceed requirements Minimum 40 hours per week Able to sit for long periods of time Hybrid schedule of 3 days on site and 2 days remote (Example: Monday-Wednesday on site work and Thursday and Friday remote) Benefits Health, Dental, and Vision insurance benefits 401k plan with company match Paid Time Off Wellness initiative & Health Assistance Resources Life Insurance Short and Long Term Disability Benefits Health and Dependent Care Flexible Spending Accounts Commuter Benefits Parental and Caregiver Leave Tuition Reimbursement Company Overview Getinge identifies customer issues and promotes clinical and economic benefits and follow and support the customer decision process. It was founded in 1990, and is headquartered in Gothenburg, Vastra Gotaland, SWE, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship Getinge has a track record of offering H1B sponsorships, with 1 in 2025, 3 in 2024, 2 in 2023, 2 in 2022, 2 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.