Account Manager, Bridal SaaS

Job Description: • Develop and maintain strong relationships with key stakeholders within the existing customer base through phone, video, email and face to face to understand their business goals and challenges. • Drive activity within current client base via calls and emails to generate opportunity and build pipeline • Create and execute marketing services strategic reviews to identify growth opportunities and drive expansion within accounts. • Identify and pursue opportunities to upsell marketing services that align with customer needs and objectives. • Collaborate with the Customer Success and SaaS Account Management team to ensure customers are successfully adopting and leveraging our solutions to achieve their desired outcomes. • Maintain an accurate record of sales activities, leads, and opportunities in the CRM system. • Develop and manage a sales pipeline of opportunities to achieve monthly, quarterly, and annual targets. Requirements: • Bachelor’s degree in Business, Marketing, Technology, or a related field preferred. • 3+ years of experience in software sales, preferably within the SMB and mid-market segments. • Background the sale of SEO, digital ads, and website services • Experience in CRM and Telephony solutions (Salesforce, Salesloft preferred) • Strong understanding of sales processes and techniques for upselling and cross-selling. • Outstanding knowledge of MS Office and proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools. Benefits: • Health insurance • Paid time off • Professional development opportunities