Account Management Representative

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.




Role Description


This role involves being a trusted guide and partner for our Accredited Businesses (ABs), providing consultative support to maximize the value of their accreditation.



Deliver proactive outreach that drives business success


Host regular check-ins and share strategic insights


Discover business goals and connect ABs to the right tools, resources, and opportunities


Develop retention strategies to address potential issues


Communicate with clarity, compassion, and confidence across various channels


Stay updated on policies and best practices


Maintain an accurate database


Engage with the 740 Benefit Queue professionally


Tackle special projects as needed



Qualifications



Passion for helping businesses grow and succeed


Natural curiosity, resourcefulness, and solutions-oriented mindset


Ability to thrive in consultative conversations


Strong organizational skills to manage multiple priorities


Effective communication with empathy


Team player who supports colleagues


Bilingual Spanish speaking candidates preferred




Benefits



Medical, Dental, and Vision Insurance Plans (100% premiums paid for base plans by BBB)


100% employer-paid life and long-term disability insurance


Optional insurance plans (short-term disability, additional life, accident, etc.)


Paid Time Off (PTO) from the date of hire


Paid holidays, plus your birthday off with pay


Safe Harbor (immediate vesting) 401(k) plan with up to 6% company match


Remote first work model




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