9-1-1 Data Analyst (Remote, US)
Join Our Mission to Create a Safer World
We're seeking a highly skilled and detail-oriented 9-1-1 Data Analyst to join our team at Motorola Solutions. As a remote position, you can work from anywhere in the US and be part of a company that's guided by a shared purpose of helping people be their best in the moments that matter. In this role, you'll play a critical part in maintaining the accuracy and integrity of 9-1-1 ALI and LDB databases, ensuring that emergency services can respond quickly and effectively.
About the Role:
As a 9-1-1 Data Analyst, you'll be responsible for:
Facilitating operational error and discrepancy scenario resolution relating to service order input, 9-1-1 database management, and emergency call response
Identifying data inconsistencies and conflicts in address data sets
Working towards aggressive timelines to maximize data accuracy
Performing complex data analysis to initiate, define, and manage database migration efforts
Fielding customer and user feedback relative to workflow and software use
Efficiently managing external relationships with telecommunication service providers and other stakeholders
Collaborating with internal staff to augment and maintain high levels of service quality and data integrity
Promoting a value-adding partnership between 911DM and hosted agencies
Requirements:
To be successful in this role, you'll need:
Experience in the Public Safety industry, preferably in 9-1-1 service order processing
Ability to understand and follow complex oral and written instructions, and perform accurate work in a timely manner
Strong verbal and written communication skills
Ability to organize, prioritize, and meet deadlines
Ability to manage multiple tasks and function as part of a team
Demonstrated problem-solving skills and attention to detail
High school diploma or equivalent
Knowledge and ability to use application software (e.g., Microsoft, Google suites) to perform analyses, generate reports, sort, and categorize data
Legal authorization to work in the U.S. indefinitely
What We Offer:
In return for your skills and experience, we offer a competitive salary, comprehensive benefits, and a range of perks, including:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
9 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
How to Apply:
If you're passionate about creating a safer world and have the skills and experience we're looking for, please click the "Apply Now" button to submit your application. We can't wait to hear from you!
Apply Now
Equal Opportunities:
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally-protected characteristic. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions.
Apply Now
We're seeking a highly skilled and detail-oriented 9-1-1 Data Analyst to join our team at Motorola Solutions. As a remote position, you can work from anywhere in the US and be part of a company that's guided by a shared purpose of helping people be their best in the moments that matter. In this role, you'll play a critical part in maintaining the accuracy and integrity of 9-1-1 ALI and LDB databases, ensuring that emergency services can respond quickly and effectively.
About the Role:
As a 9-1-1 Data Analyst, you'll be responsible for:
Facilitating operational error and discrepancy scenario resolution relating to service order input, 9-1-1 database management, and emergency call response
Identifying data inconsistencies and conflicts in address data sets
Working towards aggressive timelines to maximize data accuracy
Performing complex data analysis to initiate, define, and manage database migration efforts
Fielding customer and user feedback relative to workflow and software use
Efficiently managing external relationships with telecommunication service providers and other stakeholders
Collaborating with internal staff to augment and maintain high levels of service quality and data integrity
Promoting a value-adding partnership between 911DM and hosted agencies
Requirements:
To be successful in this role, you'll need:
Experience in the Public Safety industry, preferably in 9-1-1 service order processing
Ability to understand and follow complex oral and written instructions, and perform accurate work in a timely manner
Strong verbal and written communication skills
Ability to organize, prioritize, and meet deadlines
Ability to manage multiple tasks and function as part of a team
Demonstrated problem-solving skills and attention to detail
High school diploma or equivalent
Knowledge and ability to use application software (e.g., Microsoft, Google suites) to perform analyses, generate reports, sort, and categorize data
Legal authorization to work in the U.S. indefinitely
What We Offer:
In return for your skills and experience, we offer a competitive salary, comprehensive benefits, and a range of perks, including:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
9 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
How to Apply:
If you're passionate about creating a safer world and have the skills and experience we're looking for, please click the "Apply Now" button to submit your application. We can't wait to hear from you!
Apply Now
Equal Opportunities:
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally-protected characteristic. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions.
Apply Now