$15 per Hour - Remote Call Center Representative
About the position Responsibilities • Responds to 25 or more account inquiries per hour for 5 or more assigned clients. • Provides standard/scripted responses to alerts generated within the fraud detection queues. • Assists with the completion of lost stolen reports, including blocking and transferring compromised accounts. • Builds credit card replacement orders and completes shipping materials. • Begins to build knowledge and skills to identify fraudulent credit card activity through training and research. Requirements • High School Diploma or Equivalent. • Typically no relevant experience required. • Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks. • Works on routine to semi-routine assignments requiring limited decision-making outside of stated processes. • Receives detailed instructions and follows established procedures on all work. Nice-to-haves • Previous work experience in a fraud related field. Apply tot his job